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 Uploading ....Iteration DatesJan 2010 - Mar 2010
Iteration Theme
Next ActionsStart collecting a list of examples of poor communication, and update the subject page- (a) Group the examples into common themes on the subject page , and
(b) express them as User Stories on the subject page. Capture Residents thoughts about possible causes of failure on the subject page, keeping these for later as part of our quality control- Understand the repairs process
- Start mapping our failure examples to different points of the process
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